Legal

Privacy Policy

Last updated: September 15, 2026

Admission OnBoard ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have, in plain language.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a consultation form, register an account, or contact our team. This may include:

  • Your name, email address, phone number, and date of birth
  • Academic records, transcripts, and test scores you choose to share
  • Passport and visa-related documents submitted for processing
  • Payment details when you make a payment through our platform
  • Usage data such as pages visited, browser type, and device information, collected automatically

2. How We Use Your Information

We use the information we collect to:

  • Match you with universities, courses, and scholarship opportunities
  • Prepare and submit your admission and visa applications
  • Communicate with you about your application status and next steps
  • Improve our services, website, and the overall experience we provide
  • Meet legal and regulatory obligations where required

3. Sharing Your Information

We only share your information with third parties when it's necessary to deliver our services, including:

  • Partner universities and institutions, to process your application
  • Visa offices and government bodies, where required by the application process
  • Trusted service providers who help us operate our platform, such as payment processors and email services

We never sell your personal information to third parties for marketing purposes.

4. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand how you use our site, and improve your experience. You can control cookie preferences through your browser settings at any time.

5. Data Security

We use industry-standard safeguards, including encryption and access controls, to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.

6. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the details at the bottom of this page.

7. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us so we can remove it.

8. Changes To This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We'll update the "Last updated" date above, and for significant changes, we may notify you directly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us at:

Admission OnBoard

33 St James's Square, London SW1Y 4JS, United Kingdom

info@admissiononboard.com